# Latest **URL:** https://infinite-battery.discourse.group/latest.md [Latest](https://infinite-battery.discourse.group/latest.md) · [Categories](https://infinite-battery.discourse.group/categories.md) · [Tags](https://infinite-battery.discourse.group/tags.md) --- ## [Welcome to Infinite battery! 👋](https://infinite-battery.discourse.group/t/welcome-to-infinite-battery/5)
**Author:** [@system](https://infinite-battery.discourse.group/u/system)\ **Replies:** 0\ **Last updated:** [July 15, 2025, 10:03am UTC](https://infinite-battery.discourse.group/t/welcome-to-infinite-battery/5 "2025-07-15T10:03:04Z")
We are so glad you joined us. Infinite battery A place to learn and ask question about how to use and build Infinite Batteries Here are some things you can do to get started: :speaking\_head: Introduce yourself by ad… --- ## [Warranty Claim due to BMS problem](https://infinite-battery.discourse.group/t/warranty-claim-due-to-bms-problem/292)
**Author:** [@CenPerk](https://infinite-battery.discourse.group/u/CenPerk)\ **Replies:** 2\ **Last updated:** [October 16, 2026, 2:25pm UTC](https://infinite-battery.discourse.group/t/warranty-claim-due-to-bms-problem/292 "2026-10-16T14:25:09Z")
Subject: Warranty Claim: BMS Overheating and Rapid Discharge (Order #1551) Dear Infinite Battery Support Team, I am writing to claim a warranty replacement for my Infinite Battery, which I purchased less than a year ag… --- ## [Store being shut down](https://infinite-battery.discourse.group/t/store-being-shut-down/294)
**Author:** [@Alalala](https://infinite-battery.discourse.group/u/Alalala)\ **Replies:** 1\ **Last updated:** [October 15, 2026, 4:00pm UTC](https://infinite-battery.discourse.group/t/store-being-shut-down/294 "2026-10-15T16:00:06Z")
Hey guys, it’s been a few weeks/months that their online store is unreachable. Do you have information about when it would be turned on ? They might be in production time but really unsure about it.. --- ## [Extending existing bike battery - Yamaha motor](https://infinite-battery.discourse.group/t/extending-existing-bike-battery-yamaha-motor/86)
**Author:** [@nrps1](https://infinite-battery.discourse.group/u/nrps1)\ **Replies:** 6\ **Last updated:** [August 18, 2026, 2:03pm UTC](https://infinite-battery.discourse.group/t/extending-existing-bike-battery-yamaha-motor/86 "2026-08-18T14:03:32Z")
Hi, On the crowdfunding site it was suggested that this was not ready yet, are there any updates please whilst I await the cells arriving? Thanks! --- ## [Unplanned (non)destructive test](https://infinite-battery.discourse.group/t/unplanned-non-destructive-test/290)
**Author:** [@DavidL](https://infinite-battery.discourse.group/u/DavidL)\ **Replies:** 0\ **Last updated:** [August 10, 2026, 3:16am UTC](https://infinite-battery.discourse.group/t/unplanned-non-destructive-test/290 "2026-08-10T03:16:42Z")
Yesterday I went for a ride and apparently I didn’t lock the battery on properly. At the bottom of a descent I was doing 60km/h when I hit a bump that resulted in the battery departing company with the bike. I heard the … --- ## [Are they gone? Should I file a report for fraud?](https://infinite-battery.discourse.group/t/are-they-gone-should-i-file-a-report-for-fraud/284)
**Author:** [@Mwidenka](https://infinite-battery.discourse.group/u/Mwidenka)\ **Replies:** 6\ **Last updated:** [August 4, 2026, 10:04am UTC](https://infinite-battery.discourse.group/t/are-they-gone-should-i-file-a-report-for-fraud/284 "2026-08-04T10:04:04Z")
Waiting since April to receive the casing, cells arrived already. No response, noone answers. next step will probably be a visit to the police and reporting them for fraud. What are my options here? --- ## [Batteries not for sale any longer?](https://infinite-battery.discourse.group/t/batteries-not-for-sale-any-longer/283)
**Author:** [@ERD](https://infinite-battery.discourse.group/u/ERD)\ **Replies:** 2\ **Last updated:** [July 20, 2026, 6:59am UTC](https://infinite-battery.discourse.group/t/batteries-not-for-sale-any-longer/283 "2026-07-20T06:59:08Z")
Did the Infinite Battery stop selling batteries? I get an error 404 message when trying to access the store page for the past week. --- ## [What's your top voltage?](https://infinite-battery.discourse.group/t/whats-your-top-voltage/281)
**Author:** [@Duncanturner](https://infinite-battery.discourse.group/u/Duncanturner)\ **Replies:** 3\ **Last updated:** [June 24, 2026, 1:35pm UTC](https://infinite-battery.discourse.group/t/whats-your-top-voltage/281 "2026-06-24T13:35:21Z")
I have recently completed assembly/setup of my Gouach battery pack using Samsung INR18650-35E cells configured as a 13S (48V nominal) pack. I have noticed that when charging, the pack only reaches approximately 53.4V at… --- ## [Unable to connect from app](https://infinite-battery.discourse.group/t/unable-to-connect-from-app/282)
**Author:** [@DavidL](https://infinite-battery.discourse.group/u/DavidL)\ **Replies:** 3\ **Last updated:** [June 16, 2026, 2:31pm UTC](https://infinite-battery.discourse.group/t/unable-to-connect-from-app/282 "2026-06-16T14:31:49Z")
When I try to connect to my battery from the app it often fails and I’m wondering if anyone else has this problem. For me it only succeeds about 50% of the time. Sometimes I get a timeout error, other times it gets stuck… --- ## [Under Voltage - unable to charge](https://infinite-battery.discourse.group/t/under-voltage-unable-to-charge/275)
**Author:** [@Alex.Morawe](https://infinite-battery.discourse.group/u/Alex.Morawe)\ **Replies:** 3\ **Last updated:** [June 14, 2026, 5:08pm UTC](https://infinite-battery.discourse.group/t/under-voltage-unable-to-charge/275 "2026-06-14T17:08:55Z")
I drained my battery completely today, and now the app shows “under voltage” and it won’t charge anymore. Have you had this problem before, and do you perhaps have a solution for it? Best regards. --- ## [Dimensions of assembled battery](https://infinite-battery.discourse.group/t/dimensions-of-assembled-battery/273)
**Author:** [@Johnp](https://infinite-battery.discourse.group/u/Johnp)\ **Replies:** 2\ **Last updated:** [June 9, 2026, 7:57pm UTC](https://infinite-battery.discourse.group/t/dimensions-of-assembled-battery/273 "2026-06-09T19:57:17Z")
What would be the dimensions of the battery with base? Couldn’t find it anywhere --- ## [Don't you dare delete my Post again!](https://infinite-battery.discourse.group/t/dont-you-dare-delete-my-post-again/221)
**Author:** [@LaryngoScope](https://infinite-battery.discourse.group/u/LaryngoScope)\ **Replies:** 6\ **Last updated:** [June 8, 2026, 1:07pm UTC](https://infinite-battery.discourse.group/t/dont-you-dare-delete-my-post-again/221 "2026-06-08T13:07:01Z")
Hi, I won’t go into details too much, but I posted on the Troubleshooting channel and my post got deleted without any message or comment top me, why that happened. In the original post, I asked if there is any way to c… --- ## [Rack mount battery (and other feature ideas)](https://infinite-battery.discourse.group/t/rack-mount-battery-and-other-feature-ideas/280)
**Author:** [@millz](https://infinite-battery.discourse.group/u/millz)\ **Replies:** 0\ **Last updated:** [June 5, 2026, 11:32am UTC](https://infinite-battery.discourse.group/t/rack-mount-battery-and-other-feature-ideas/280 "2026-06-05T11:32:38Z")
Hello, I have been using my 48 V battery for a while now, must be close to one year now. I am really happy with the performance and reliability. I have my battery mounted to a DIY-Ebike using a Tongsheng TSDZ2B motor … --- ## [I gave up, but... a new build?](https://infinite-battery.discourse.group/t/i-gave-up-but-a-new-build/266)
**Author:** [@That\_Cargo\_Bike\_Guy](https://infinite-battery.discourse.group/u/That_Cargo_Bike_Guy)\ **Replies:** 4\ **Last updated:** [June 5, 2026, 10:43am UTC](https://infinite-battery.discourse.group/t/i-gave-up-but-a-new-build/266 "2026-06-05T10:43:57Z")
So I gave up trying to use these with a Bosch system. The software is too buggy and response times for support take too long. I’ve ordered the parts necessary to convert mine to use with a generic setup along with a new … --- ## [Trying to contact Alex or customer support since April](https://infinite-battery.discourse.group/t/trying-to-contact-alex-or-customer-support-since-april/277)
**Author:** [@Jerome](https://infinite-battery.discourse.group/u/Jerome)\ **Replies:** 0\ **Last updated:** [May 30, 2026, 5:03am UTC](https://infinite-battery.discourse.group/t/trying-to-contact-alex-or-customer-support-since-april/277 "2026-05-30T05:03:21Z")
Hi Alex and team I have backed the Indiegogo campaign and ordered two batteries. I received an email in April about fullfilling international orders and have wanted a link to the Bosch version of the battery. I have… --- ## [Compatible 18650 battery specs](https://infinite-battery.discourse.group/t/compatible-18650-battery-specs/263)
**Author:** [@IcyFin](https://infinite-battery.discourse.group/u/IcyFin)\ **Replies:** 5\ **Last updated:** [May 19, 2026, 10:54am UTC](https://infinite-battery.discourse.group/t/compatible-18650-battery-specs/263 "2026-05-19T10:54:57Z")
There seems to be limited availability for some batteries at the moment. (EU) So, what are the needed specifications? Those did not come by me clearly at available guides. What I gather is that batteries should be unpr… --- ## [High voltage and BMS temperature](https://infinite-battery.discourse.group/t/high-voltage-and-bms-temperature/271)
**Author:** [@danieljdenman](https://infinite-battery.discourse.group/u/danieljdenman)\ **Replies:** 0\ **Last updated:** [May 14, 2026, 5:36pm UTC](https://infinite-battery.discourse.group/t/high-voltage-and-bms-temperature/271 "2026-05-14T17:36:13Z")
after building the battery and riding and riding successfully for 100km, i had several issues with the BMS and replaced it with a new one. After reassembly, it worked again for a while but then the cells became imbalance… --- ## [Install complete, display goes to sleep while riding](https://infinite-battery.discourse.group/t/install-complete-display-goes-to-sleep-while-riding/227)
**Author:** [@That\_Cargo\_Bike\_Guy](https://infinite-battery.discourse.group/u/That_Cargo_Bike_Guy)\ **Replies:** 8\ **Last updated:** [May 13, 2026, 7:55pm UTC](https://infinite-battery.discourse.group/t/install-complete-display-goes-to-sleep-while-riding/227 "2026-05-13T19:55:43Z")
So I just wrapped up my install. It works! One issue that I believe can be fixed with a software update. After a few minutes of riding, the screen on my Nyon controller goes to sleep and turns off killing power to the mo… --- ## [Bosch Dual Battery system compatibility](https://infinite-battery.discourse.group/t/bosch-dual-battery-system-compatibility/269)
**Author:** [@fatso83](https://infinite-battery.discourse.group/u/fatso83)\ **Replies:** 0\ **Last updated:** [May 13, 2026, 5:57am UTC](https://infinite-battery.discourse.group/t/bosch-dual-battery-system-compatibility/269 "2026-05-13T05:57:06Z")
I have the Tern GSD S00 that has the Bosch Dual Battery system. I have seen some users discuss it, but is there some kind of consensus or overview on the compatibility of with the Infinite Battery? Do I need to have two … --- ## [My Gouach Bluetooth Configuration](https://infinite-battery.discourse.group/t/my-gouach-bluetooth-configuration/260)
**Author:** [@Spectre](https://infinite-battery.discourse.group/u/Spectre)\ **Replies:** 2\ **Last updated:** [May 9, 2026, 10:13pm UTC](https://infinite-battery.discourse.group/t/my-gouach-bluetooth-configuration/260 "2026-05-09T22:13:28Z")
I have my new Infinite Battery blinking orange and ready to be configured for the first time. However, while my phone and laptop see and pair with it on bluetooth, both the app and the website versions of My Gouach say t… --- ## [Should I Reinstall Bosch Batteries?](https://infinite-battery.discourse.group/t/should-i-reinstall-bosch-batteries/234)
**Author:** [@That\_Cargo\_Bike\_Guy](https://infinite-battery.discourse.group/u/That_Cargo_Bike_Guy)\ **Replies:** 8\ **Last updated:** [May 9, 2026, 8:55pm UTC](https://infinite-battery.discourse.group/t/should-i-reinstall-bosch-batteries/234 "2026-05-09T20:55:22Z")
Well I haven’t been able to use my cargo bike now for over a week. I brought my batteries up stairs expecting an update to fix the controller sleep issue. Thought I would charge them while I wait to hear back from @Alex.… --- ## [Compatibility with Gen4 BES2](https://infinite-battery.discourse.group/t/compatibility-with-gen4-bes2/262)
**Author:** [@IcyFin](https://infinite-battery.discourse.group/u/IcyFin)\ **Replies:** 0\ **Last updated:** [May 7, 2026, 9:38am UTC](https://infinite-battery.discourse.group/t/compatibility-with-gen4-bes2/262 "2026-05-07T09:38:08Z")
I was wondering, has someone tried if this battery works with Gen4 bes2 (non-smart) motors? I’m guessing the compatibility chart lags behind a bit. --- ## [Any progress on the larger battery](https://infinite-battery.discourse.group/t/any-progress-on-the-larger-battery/76)
**Author:** [@Bichael](https://infinite-battery.discourse.group/u/Bichael)\ **Replies:** 24\ **Last updated:** [April 29, 2026, 3:23pm UTC](https://infinite-battery.discourse.group/t/any-progress-on-the-larger-battery/76 "2026-04-29T15:23:24Z")
I was one of the original backers, but I opted to wait for the larger battery to be developed. Does anyone have any information about when it will be available? --- ## [Firmware updates](https://infinite-battery.discourse.group/t/firmware-updates/131)
**Author:** [@RIK](https://infinite-battery.discourse.group/u/RIK)\ **Replies:** 7\ **Last updated:** [April 28, 2026, 2:11pm UTC](https://infinite-battery.discourse.group/t/firmware-updates/131 "2026-04-28T14:11:56Z")
Hi How do I get firmware updates ? I am on 1.1. Thanks Richard --- ## [Battery placement on cargo bike](https://infinite-battery.discourse.group/t/battery-placement-on-cargo-bike/218)
**Author:** [@cargo](https://infinite-battery.discourse.group/u/cargo)\ **Replies:** 5\ **Last updated:** [April 24, 2026, 7:38am UTC](https://infinite-battery.discourse.group/t/battery-placement-on-cargo-bike/218 "2026-04-24T07:38:06Z")
I have this Butchers & Bicycles Cargo Bike. Mine has a Rack already on the back wheel. The Bosch Battery is placed inside the box on the steering tube. This is not ideal from the weight distribution when carrying loads.… --- ## [Recommandation for a Solar Bike Setup using Infinite Battery](https://infinite-battery.discourse.group/t/recommandation-for-a-solar-bike-setup-using-infinite-battery/47)
**Author:** [@Alex](https://infinite-battery.discourse.group/u/Alex)\ **Replies:** 10\ **Last updated:** [April 21, 2026, 12:59pm UTC](https://infinite-battery.discourse.group/t/recommandation-for-a-solar-bike-setup-using-infinite-battery/47 "2026-04-21T12:59:50Z")
You are many to be interested to learn how to setup a solar bike using our repairable batteries which makes sense because the Infinite is the ideal candidate for transportation, ruggedness, repairability and sepcific con… --- ## [Green LEDs Always on. Battery doesn't go to sleep, can not be switched off with Bosch controller](https://infinite-battery.discourse.group/t/green-leds-always-on-battery-doesnt-go-to-sleep-can-not-be-switched-off-with-bosch-controller/231)
**Author:** [@LaryngoScope](https://infinite-battery.discourse.group/u/LaryngoScope)\ **Replies:** 11\ **Last updated:** [April 19, 2026, 10:48am UTC](https://infinite-battery.discourse.group/t/green-leds-always-on-battery-doesnt-go-to-sleep-can-not-be-switched-off-with-bosch-controller/231 "2026-04-19T10:48:26Z")
Hi Infinities, I am happy, I got my Bosch Base Plate and Fixture. But now (like with the original Baseplate, that’s why I disassembled the battery when I was waiting for the Bosch adapter) the BMS is always on. LEDs shi… --- ## [Update and progess on Battery with Bosh perf line and Intuvia](https://infinite-battery.discourse.group/t/update-and-progess-on-battery-with-bosh-perf-line-and-intuvia/251)
**Author:** [@emmanuelm](https://infinite-battery.discourse.group/u/emmanuelm)\ **Replies:** 0\ **Last updated:** [April 15, 2026, 3:17pm UTC](https://infinite-battery.discourse.group/t/update-and-progess-on-battery-with-bosh-perf-line-and-intuvia/251 "2026-04-15T15:17:20Z")
After more than 3 month tests and try, I decide to give up on this battery. My current problem is that when I take the battery to go ride, I have no idea if it will work or not even if it’s charged. If I have the 4 or … --- ## [Progress on Shimano STePS compatibility?](https://infinite-battery.discourse.group/t/progress-on-shimano-steps-compatibility/157)
**Author:** [@emilh](https://infinite-battery.discourse.group/u/emilh)\ **Replies:** 10\ **Last updated:** [April 14, 2026, 11:43am UTC](https://infinite-battery.discourse.group/t/progress-on-shimano-steps-compatibility/157 "2026-04-14T11:43:51Z")
Hi, What’s the status on implementing/reverse engineering Shimano compatibility and designing mounting adaptors? As one of the early backers I’m excited about using the Infinite Battery on my cargo bike with STePS E610… --- ## [Configuration details lost](https://infinite-battery.discourse.group/t/configuration-details-lost/249)
**Author:** [@Biffo1262](https://infinite-battery.discourse.group/u/Biffo1262)\ **Replies:** 4\ **Last updated:** [April 11, 2026, 10:56am UTC](https://infinite-battery.discourse.group/t/configuration-details-lost/249 "2026-04-11T10:56:45Z")
Whilst riding today just on the odd occasion whilst riding with the motor off it would come on by itself. On returning home I checked the software as I always do and all my configuration details are lost…gone, disappear… [Next page](https://infinite-battery.discourse.group/latest.md?page=1)