# Are they gone? Should I file a report for fraud? **URL:** \ **Category:** General\ **Created:** [June 17, 2026, 7:22am UTC](https://infinite-battery.discourse.group/t/are-they-gone-should-i-file-a-report-for-fraud/284 "2026-06-17T07:22:15Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Mwidenka](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@Mwidenka](https://infinite-battery.discourse.group/u/Mwidenka)\ **Post date:** [June 17, 2026, 7:22am UTC](https://infinite-battery.discourse.group/t/are-they-gone-should-i-file-a-report-for-fraud/284/1 "2026-06-17T07:22:15Z")
Waiting since April to receive the casing, cells arrived already. No response, noone answers. next step will probably be a visit to the police and reporting them for fraud. What are my options here? ---
**Author:** ![zeedeeh](https://avatars.discourse-cdn.com/v4/letter/z/90ced4/32.png) [@zeedeeh](https://infinite-battery.discourse.group/u/zeedeeh)\ **Post date:** [June 24, 2026, 2:20am UTC](https://infinite-battery.discourse.group/t/are-they-gone-should-i-file-a-report-for-fraud/284/3 "2026-06-24T02:20:16Z")
Shit.. i just convinced a friend to pre order the cargo battery.. wonder if he can do a credit card block ---
**Author:** ![Biffo1262](https://yyz2.discourse-cdn.com/flex028/user_avatar/infinite-battery.discourse.group/biffo1262/32/108_2.png) [@Biffo1262](https://infinite-battery.discourse.group/u/Biffo1262)\ **Post date:** [June 24, 2026, 11:40am UTC](https://infinite-battery.discourse.group/t/are-they-gone-should-i-file-a-report-for-fraud/284/4 "2026-06-24T11:40:47Z")
Most certainly is NOT a fraud. Thousands of us have received our batteries and running well. You must know that from the many posts discussing them. Waiting since April??? Wow …you think that’s a long time eh? You do realise worldwide shipping is in absolute chaos at the moment and customs clearance is heavily backed up. The demand for these batteries is tremendous. Have you contacted the shop for the lead time and if you have a despatch date? ---
**Author:** ![frankyky](https://avatars.discourse-cdn.com/v4/letter/f/e8c25b/32.png) [@frankyky](https://infinite-battery.discourse.group/u/frankyky)\ **Post date:** [June 25, 2026, 12:32pm UTC](https://infinite-battery.discourse.group/t/are-they-gone-should-i-file-a-report-for-fraud/284/5 "2026-06-25T12:32:44Z")
I think they are developping new products and they are not focus on this forum or direct support customer for now.. I just saw a new website is up with 3 products now : [https://infinite-battery.com/](https://infinite-battery.com/) With 36/48v and 21700 cells : ![image](https://canada1.discourse-cdn.com/flex028/uploads/infinite_battery/original/1X/ebd9fa6598895992de6274068bf415ba62f9a3b6.jpeg) ---
**Author:** ![Mwidenka](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@Mwidenka](https://infinite-battery.discourse.group/u/Mwidenka)\ **Post date:** [June 26, 2026, 11:58am UTC](https://infinite-battery.discourse.group/t/are-they-gone-should-i-file-a-report-for-fraud/284/6 "2026-06-26T11:58:39Z")
Customs at least in Europe is not really a problem right now. And if they are swamped, they could at least answer to mails once a month as in “we are swamped, we did deliver order# 200-400 last month.” communication is king. ---
**Author:** ![Biffo1262](https://yyz2.discourse-cdn.com/flex028/user_avatar/infinite-battery.discourse.group/biffo1262/32/108_2.png) [@Biffo1262](https://infinite-battery.discourse.group/u/Biffo1262)\ **Post date:** [June 27, 2026, 2:27pm UTC](https://infinite-battery.discourse.group/t/are-they-gone-should-i-file-a-report-for-fraud/284/7 "2026-06-27T14:27:56Z")
Very fair comment. Communication does seem to be an issue. ---
**Author:** ![Mwidenka](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@Mwidenka](https://infinite-battery.discourse.group/u/Mwidenka)\ **Post date:** [August 4, 2026, 10:04am UTC](https://infinite-battery.discourse.group/t/are-they-gone-should-i-file-a-report-for-fraud/284/8 "2026-08-04T10:04:04Z")
So I finally got an email reply and the stuff should be included in the September delivery. holding my thumbs.