# Can't clear purple/pink lights

**URL:** <https://infinite-battery.discourse.group/t/cant-clear-purple-pink-lights/59>\
**Category:** Trouble shooting\
**Created:** [August 2, 2025, 9:29pm UTC](https://infinite-battery.discourse.group/t/cant-clear-purple-pink-lights/59 "2025-08-02T21:29:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![seansallislyon](https://avatars.discourse-cdn.com/v4/letter/s/96bed5/32.png) [@seansallislyon](https://infinite-battery.discourse.group/u/seansallislyon)\
**Post date:** [August 2, 2025, 9:29pm UTC](https://infinite-battery.discourse.group/t/cant-clear-purple-pink-lights/59/1 "2025-08-02T21:29:09Z")

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Hello everyone,

My infinite battery has been working fine, up until just recently. I just manually charged the cells to full, in order to balance things, which seems to have worked great. But, now all the lights are solid pink, with no blinking. When I try to clear the error, it always goes back to pink. I’m able to connect to the battery using the app, and everything looks good, with no errors, so I’m a bit confused. How do I clear these pink lights?

 ![IMG_2280](https://canada1.discourse-cdn.com/flex028/uploads/infinite_battery/original/1X/0c47887945dfc0774a2fcfc39243fe607ab0ed30.jpeg)

 ![IMG_2282](https://canada1.discourse-cdn.com/flex028/uploads/infinite_battery/original/1X/6635c8eb1ece84a260c3ad4995f2292bf30c44a5.png)

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**Author:** ![eric](https://avatars.discourse-cdn.com/v4/letter/e/898d66/32.png) [@eric](https://infinite-battery.discourse.group/u/eric)\
**Post date:** [August 5, 2025, 10:11pm UTC](https://infinite-battery.discourse.group/t/cant-clear-purple-pink-lights/59/2 "2025-08-05T22:11:11Z")

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Try pressing the Root Mode Button for 5secs to clear this error.

It worked for me, but in my case the all-pink appeared when putting the pack together

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<div class="post-metadata">

**Author:** ![seansallislyon](https://avatars.discourse-cdn.com/v4/letter/s/96bed5/32.png) [@seansallislyon](https://infinite-battery.discourse.group/u/seansallislyon)\
**Post date:** [August 6, 2025, 4:20am UTC](https://infinite-battery.discourse.group/t/cant-clear-purple-pink-lights/59/3 "2025-08-06T04:20:39Z")

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THAT DID THE TRICK! Thanks a bunch! 🙂
