# No Connection to the battery and LEDs freezed

**URL:** <https://infinite-battery.discourse.group/t/no-connection-to-the-battery-and-leds-freezed/94>\
**Category:** Trouble shooting\
**Created:** [August 8, 2025, 7:06am UTC](https://infinite-battery.discourse.group/t/no-connection-to-the-battery-and-leds-freezed/94 "2025-08-08T07:06:46Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![koellifornia](https://yyz2.discourse-cdn.com/flex028/user_avatar/infinite-battery.discourse.group/koellifornia/32/12_2.png) [@koellifornia](https://infinite-battery.discourse.group/u/koellifornia)\
**Post date:** [August 8, 2025, 7:06am UTC](https://infinite-battery.discourse.group/t/no-connection-to-the-battery-and-leds-freezed/94/1 "2025-08-08T07:06:46Z")

</div>

Hi,

after some weeks and around 1000km without any problems my battery doesn’t react / connect to the smartphone anymore or shuts down. Three green LEDs are “freezed” and “always on”, also after 2 days without using. The motor ist still running, connecting the charger doesn’t change anything.

Is there a way to reset? Was there an update in the last days?

---

<div class="post-metadata">

**Author:** ![Frederic](https://avatars.discourse-cdn.com/v4/letter/f/4491bb/32.png) [@Frederic](https://infinite-battery.discourse.group/u/Frederic)\
**Post date:** [August 8, 2025, 3:08pm UTC](https://infinite-battery.discourse.group/t/no-connection-to-the-battery-and-leds-freezed/94/2 "2025-08-08T15:08:47Z")

</div>

Bonjour koellifornie,

J’ai eu le même problème que toi, les LED restaient tout le temps allumé et était fixes

C’est un bug aléatoire en cours de correction …

Essai cela

Il va falloir ouvrir ta batterie Gouach 😔

un appui sur le bouton blanc reset du BMS devrait sortir la batterie 🔋 de cet état.

J’espère que cette manipulation pourra te dépanner

Bonne fin de journée

Frédéric

---

<div class="post-metadata">

**Author:** ![koellifornia](https://yyz2.discourse-cdn.com/flex028/user_avatar/infinite-battery.discourse.group/koellifornia/32/12_2.png) [@koellifornia](https://infinite-battery.discourse.group/u/koellifornia)\
**Post date:** [August 8, 2025, 4:40pm UTC](https://infinite-battery.discourse.group/t/no-connection-to-the-battery-and-leds-freezed/94/3 "2025-08-08T16:40:08Z")

</div>

Merci beaucoup. J’ai exécuté exactement cette manœuvre toujours et tout fonctionne à nouveau.