# Temperature problem **URL:** \ **Category:** Trouble shooting\ **Created:** [November 6, 2025, 8:07pm UTC](https://infinite-battery.discourse.group/t/temperature-problem/175 "2025-11-06T20:07:09Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Alex.Morawe](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@Alex.Morawe](https://infinite-battery.discourse.group/u/Alex.Morawe)\ **Post date:** [November 6, 2025, 8:07pm UTC](https://infinite-battery.discourse.group/t/temperature-problem/175/1 "2025-11-06T20:07:09Z")
Hello everyone, it looks like we have a temperature problem. Today I took my first proper ride with the new battery (using the Bosch adapter). When I attached the battery to the bike this morning and rode to work (about 6 km), everything worked as it should. Afterwards, the bike stood outside all day (in the cold – around 9°C). When I wanted to ride home in the evening, I got an unpleasant surprise – the (previously full) battery showed only one green LED, and the Bosch Intuvia display was flashing the battery icon. The result was that the battery didn’t work, and I had to ride home without motor assistance – I was really annoyed. Right there on the spot, I checked the app to see if I could find any clues. The battery should have been full (around 40V was displayed), but no charge level was shown. When I got home, I took the battery inside to warm it up a bit. After 3 hours came the big surprise: the battery suddenly showed 82% again (without me charging it). In the app, the cells now also showed a temperature of 17°C. Apparently, the system is very sensitive to cold temperatures. I’ve already written an email to Alex and hope they’ll quickly start working on a software fix and release a new firmware. I just wanted to let you know so you don’t suddenly find yourself in the same situation – having to ride home without motor assistance. Best regards, Alex. ---
**Author:** ![Biffo1262](https://yyz2.discourse-cdn.com/flex028/user_avatar/infinite-battery.discourse.group/biffo1262/32/108_2.png) [@Biffo1262](https://infinite-battery.discourse.group/u/Biffo1262)\ **Post date:** [November 7, 2025, 9:20pm UTC](https://infinite-battery.discourse.group/t/temperature-problem/175/2 "2025-11-07T21:20:38Z")
Strange this but I have always been aware that battery performance is reduced in cold weather for which I have a solution that I haved used with great success. I purchased a Neoprene cover and between that and the battery I placed a TV USB vivarium heat mat. This is powered by USB power pack in a weather protection cover you can either velcro to the neoprene cover or put inside a small crossbar bag. My 8000mAh powerpack is good for two hours on high heat and of course you can always carry a spare. I was in touch with Alex at Infinite today over this very same subject. I have fitted a Bosch neoprene cover on mine. It’s a bit of a stretch but it can be done. My old Bosch battery and below it my new Infinite battery in a Bosch neoprene cover trimmed to see the display. [![Google Photos](https://canada1.discourse-cdn.com/flex028/uploads/infinite_battery/original/1X/33322bac600e0c179e37c99ca41857cc345f099c.jpeg "New photo · Tuesday, Dec 17, 2024 📸") ](https://photos.google.com/share/AF1QipND4ih8BwwklaLhxoamohK-fXp9LkFzgVqOFCH1JeW4Bay7jzEHK-JSRxS1mAUTUQ?key=SEo3UkEzbW1SZlVlSEYxMnBCODlxeXozbUFMdl9n) [![Google Photos](https://canada1.discourse-cdn.com/flex028/uploads/infinite_battery/original/1X/75ecfb2dae862a7f516fc72da60ef258150593fe.jpeg "New photo · Friday, Nov 7 📸") ](https://photos.google.com/share/AF1QipPT2QtzH6CbxpNahARl7GtV_87zQ2V2dDDVsQUgKEvnpJ3o1tkVUX9PXbAMnBDQZQ?key=X1hSaWRfQ05RRE93SlNwbGFtQXU4cDdJRVFSZkZn) ---
**Author:** ![Biffo1262](https://yyz2.discourse-cdn.com/flex028/user_avatar/infinite-battery.discourse.group/biffo1262/32/108_2.png) [@Biffo1262](https://infinite-battery.discourse.group/u/Biffo1262)\ **Post date:** [November 9, 2025, 4:59pm UTC](https://infinite-battery.discourse.group/t/temperature-problem/175/3 "2025-11-09T16:59:17Z")
Just wrapped my Infinite battery in a vivarium waterproof USB heating mat. [![Google Photos](https://canada1.discourse-cdn.com/flex028/uploads/infinite_battery/original/1X/522979fde963a9f9895a3007552f4a8d4c4b1164.jpeg "New photo · Saturday, Nov 8 📸") ](https://photos.google.com/share/AF1QipM1yxLwgI7GRmraTG6KsoOhEQuUCeq8w1z50o3mENwUNucWKoltm3AniEr46ivCGw?key=a2NZdjRMVmZEakx2aGs2OVBvakx3dUxFcDRxY2Zn) [![Google Photos](https://canada1.discourse-cdn.com/flex028/uploads/infinite_battery/original/1X/f4938fe5f3cedc5f5467df15feec8affa143b4eb.jpeg "New photo · Saturday, Nov 8 📸") ](https://photos.google.com/share/AF1QipPn69IpLnU1ctZszHodh5jureFMTkHo3GDsUj-ItOobq87FijNj5IACOj8Yw3wBUA?key=SWsxMUJmRmZabDB3UVlzU3JTM2Y1UUJiSzNoeXlB)